To ensure the integrity and fairness of online test, OCT has established and maintains the following rules and regulations:
1. Tests must be taken within 7 days after registration. If you don’t take the test, it will be marked as incomplete and no refund will be made. If your test is suspended and the suspension period is longer than the remaining start time, contact us by sending us an email at email@example.com.
2. To start the test, allow OCT access to microphone and camera is required. Once started, the test cannot be paused or restarted for any reason.
3. OCT possesses 3-steps identity authentication:
4. Profile Picture
Your photo must look like a passport or driver’s license photo. Specifically, it must be a clear, color photograph of the head and taken within 1 year; in front of a plain white or off-white background; with a neutral facial expression (preferred) or a natural smile and both eyes open. You cannot wear headphones or wireless-hands free devices and hat or head covering (except for religious purposes).
Enter your first and last names exactly as they appear on your government-issued ID. If you have multiple first and last names on your ID, enter all of those names. Your middle name is not requested. Names can only contain letters, spaces, hyphens, periods or apostrophes. A hyphen, period or apostrophes cannot be the first or last character.
6. The following circumstances happened during the test will result in test suspension and termination:
You are given 3 attempts to resume test for all above circumstances and redo the question where you were left off. Resume test success will be marked as 1 attempt used and the test will be automatically resuming in 10 seconds. The test will be terminated and marked as cancelled when all attempts failed.
7. Competency Report
You can preview your test results within 24 hours after test date. Competency Report will mail to your shipping address within 60 business days after test date.
You are eligible for certification by OCT if score 60% or above overall. Certificate will mail to your shipping address within 60 business days after test date. Certificate and test results remain valid for 2 years after test date. The QR code on certificate is used to check its authenticity. After the validity period, test takers must provide proof of their oral Chinese proficiency has remained the level they have achieved to academic institutions, government agencies, professional bodies or employers. Test takers can also retake the test.
9. Test Results Appeal
If you believe your test result is not accurately reflecting your performance, email us at firstname.lastname@example.org to request an appeal application form. You will have to submit the appeal form and pay the US$25 handling fee within 90 days after test date. OCT Certification Board will email you with the decision of your appeal within 14 working days after your submission and the decision is final.
If you violate any of these rules and regulations, OCT reserves the right to invalidate your test results or other consequences depending on the severity of the violation.